Privacy Policy

Information you share

Paradise Property Care Hawaii collects your name, email, property area, and permission to contact you when you submit a consultation inquiry. You may also provide a phone number, property address or TMK/parcel identifier, approximate size, property type, preferred plan, and message. An exact address is not required for an initial inquiry.

We record the submission date and time and a submission identifier to help prevent duplicate records. Please do not include payment details, passwords, access codes, or other sensitive information in your message.

How information is used

We use inquiry information to respond to you, discuss your property, assess service eligibility, and prepare a consultation or quote. Submitting an inquiry does not enroll you in a service plan or create a service agreement. We do not sell your personal information.

Storage and service providers

Inquiries are stored in Lovable Cloud with restricted access. Customer details and property locations are not displayed publicly. Hosting and storage providers process information as needed to operate the website. Access controls and input validation help protect records, but no online system can guarantee complete security.

Owner email notifications are not currently enabled. If enabled, an email delivery provider would process inquiry details to notify our business contact address. HighLevel CRM integration is not currently connected.

If you request an introduction to an independent local provider, relevant details are shared with your permission. That provider operates independently, and its handling of information is governed by its own practices. You arrange services, pricing, and payment directly with that provider.

Property photographs and reports

When services begin under a separate agreement, dated property photographs and owner reports are used to document visual observations. Property photographs and reports are shared only with you and anyone you authorize, rather than published as customer records on this website. The service agreement should confirm delivery, storage, access, and retention arrangements.

Retention and requests

You may contact us to request access to, correction of, or deletion of information you have provided, or to withdraw permission for further inquiry-related contact. We may need to confirm your identity and clarify which records your request concerns. Any applicable recordkeeping obligations will be considered when responding.

A fixed retention period has not yet been established, and this policy does not promise a specific deletion deadline.

Cookies and website operation

The current website does not configure advertising trackers or an app-level analytics service. It loads fonts from Google Fonts, which involves requests to that provider. Hosting and infrastructure providers may process technical request information to deliver and protect the website; available diagnostic reporting can include an error message, stack trace, and page path, rather than submitted form contents.

Contact

For privacy questions or requests, email aloha@myppchawaii.com.

This policy is provided for information only and is not legal advice or a substitute for a customer service agreement.